Shipping.
Everything here is made after you order it. That's why the timeline looks a little different from a warehouse shop.
Where we ship
We currently ship to the United States only — all 50 states, plus DC. International shipping isn't available yet. If you're outside the US and want something, email us and we'll tell you honestly whether we can help.
How long it takes
All items are made to order and ship directly from our print partners.
Please allow 7–14 business days for your order to arrive (times may vary). You'll receive tracking info as soon as your item ships.
We promise, it's worth the wait. Holidays, weather, and carrier backlogs can stretch things — if your order is running well past that window, tell us and we'll chase it.
Ordering for a specific date? Give it more room than you think you need. We can't expedite production, and we'd rather you know that up front than be disappointed on conference week.
What shipping costs
Shipping is calculated at checkout from the actual contents of your cart and shown to you before you pay — there's no surprise charge afterward, and no handling fee bolted on at the end.
We offer one standard shipping speed. There's no expedited or overnight option.
Tracking
When your order ships, we email you a tracking number and a link. You can also look up any order any time at Track your order using your order number and the email address you checked out with — no account needed.
Orders that ship in more than one box
If you order several items, they may be produced at different facilities and arrive separately, on different days, with their own tracking numbers. Nothing is wrong — the rest is still coming. You'll get a tracking email for each shipment.
Getting the address right
Please double-check your shipping address at checkout. Once an order is in production we usually can't change it.
If a package is undeliverable because the address was incomplete or incorrect, it goes back to the print facility. We'll email you, but reshipping to a corrected address is at your cost — the original item was already made. If the address was wrong because of a mistake on our end, we fix it for free.
Most orders can go to PO boxes and APO/FPO addresses, but some items and carriers can't. If yours is a problem we'll email you before charging you anything extra.
If something arrives damaged or wrong
Because every item is custom printed, we don't accept returns or exchanges — see Returns & Exchanges. If there's an issue with your order, email us within 30 days of delivery and we'll take a look.
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